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Delivering 100s of pharma marketing sites as preferred development partner.

Winning a preferred development partner contract with Boehringer Ingelheim meant delivering at a scale and quality level that justified the relationship. I was responsible for making sure that happened.

100s
Sites delivered annually
Zero
Critical defects shipped
The Challenge

Boehringer Ingelheim needed a development partner capable of delivering hundreds of marketing sites a year to pharmaceutical standards, consistently and without defects.

Nitro Digital had won the contract as Boehringer Ingelheim's preferred development partner, a significant vote of confidence that came with equally significant expectations. The volume was high, the regulatory context was demanding, and the quality bar had to be consistent across every project. The challenge was building the internal processes around design, development and QA that could sustain that output without errors slipping through.

Client
Boehringer Ingelheim
Category
Marketing Sites
Role
Head of Quality
Year
2018
The Approach

Build the process that makes high-volume, high-quality delivery repeatable.

As Head of Quality at Nitro Digital, I structured the end-to-end workflow across design, development and QA for the Boehringer Ingelheim account. This meant defining clear quality gates at each stage, coordinating across disciplines to catch issues before they reached the client, and maintaining the consistency and rigour expected by a global pharmaceutical organisation across every site that shipped.

Expertise
Quality Assurance · Delivery Management · UX Design
Tooling
Jira · Confluence · Zeplin · Slack
Collaborators
Nitro Digital Team
Diagnosis
QA Strategy
Proactive QA
Scale Delivery
The Impact

Hundreds of sites delivered on time, to standard, with the relationship intact.

Over two years as preferred partner, Nitro Digital delivered marketing sites at scale for Boehringer Ingelheim without critical defects reaching production. The structured QA process became the operational backbone of the account, giving the client confidence in every release and sustaining the partnership across a high volume of concurrent projects.

100s
Sites delivered annually
Zero
Critical defects shipped
Design
Development
QA
Quality gates
Sites shipped
100s of sites/yrZero critical defects
Building This Today

Delivering this account today, the quality bar would stay identical, the headcount wouldn't.

Shipping hundreds of pharma marketing sites a year without a critical defect took a full design, development and QA workflow, with a quality gate at every stage — and it worked. Today automation strengthens that same discipline: technical rules and automated test suites verify every build before human review, and templated, component-based builds make quality systematic from the start. The result is the same zero-critical-defect standard with a far leaner delivery team, and checks that run with identical rigour on the first site of the year and the two-hundredth.

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August 2026
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